Avaap :: Outcome Based ServicesOutcome Based Services
Lawson Technical Support
   Monthly subscription based service
    These services will cover the daily Lawson sys-admin activities
   24 X 7 “On-Demand” Support
   SLA driven services that have a response time of 1 hour once a call is logged
   Enable your internal IT to work on strategic and project based initiatives
     
            Sample services:
   
  Add/Remove Users MSP/CTP's
  Assigning Security Classes Creating PL's
  Password Resets Corrective Maintenance
  Patch Installations/ Service Packs Critical Sys Maintenance
   
  Assist With System Administration Performance Tuning
  Standardization of Master Data Preventive Maintenance
  Data Cleansing Executing Scripts Across Environments
  Migrations of Custom Programs Migration of Process Flows
  Lawson Production Support Lawson Server Management
  System Assessment Post Production Support
  Security Related Issues Assist in Debugging Lawson Applications