Avaap :: Outcome Based Services
Support
Lawson Technical Support
Lawson Expert
 
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Company News
   
Catholic Health East signs for Avaap’s Security Dashboard Solution
   
Avaap launches new ProcessFlow Dashboard Solution
 
Avaap signs City of Greensboro for its Security Dashboard Solution
   
Avaap Launches On-demand Support offering
Events
 
Webinar: Avaap’s ProcessFlow Dashboard
Date : Feb 4th 2010
Time : 2:00 PM EST
 
On Demand-Technical Support
Monthly subscription based service
These services will cover the daily Lawson sys-admin activities
24 X 7 “On-Demand” Support
SLA driven services that have a response time of 1 hour once a call is logged
Enable your internal IT to work on strategic and project based initiatives
 
 
Sample Services:
Add/Remove Users
Assigning Security Classes
Password Resets
Patch Installations/ Service Packs
Assist With System Administration
Standardization of Master Data
Data Cleansing
Migrations of Custom Programs
Lawson Production Support3
System Assessment
Security Related Issues
 
MSP/CTP's
Creating PL's
Corrective Maintenance
Critical Sys Maintenance
Performance Tuning
Preventive Maintenance
Executing Scripts Across Environments
Migration of Process Flows
Lawson Server Management
Post Production Support
Assist in Debugging Lawson Applications
 
 
 
 
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