Avaap: a Leading Global IT Services Provider

 

What is Avaap?

The name Avaap is inspired by the five elements, written in the language of Sanskrit.

 

Leadership

Dhiraj Shah Founder & CEO

Dhiraj Shah founded Avaap in 2006 to address critical business gaps for organizations that rely on Infor Lawson as their mission-critical ERP. In 2011, Dhiraj made the decision to strategically focus on Infor software solutions. Under Dhiraj’s leadership, the company has experienced significant growth and exceeded its goals every year since its inception. Today, Avaap [...]

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Dhiraj Shah

Founder & CEO

Dhiraj Shah founded Avaap in 2006 to address critical business gaps for organizations that rely on Infor Lawson as their mission-critical ERP. In 2011, Dhiraj made the decision to strategically focus on Infor software solutions. Under Dhiraj’s leadership, the company has experienced significant growth and exceeded its goals every year since its inception. Today, Avaap is among the largest Infor Alliances Partners.

In 2016, Avaap acquired Falcon Consulting, a KLAS-leading Epic Systems implementation and optimization firm. Avaap is the only Infor systems integrator with a dedicated EHR practice, providing healthcare customers with a single source solution for clinical, business and financial applications. Avaap employs more than 400 technology and business professionals across its locations, including offices in Edison, New Jersey, Chicago, St. Paul, MN, Spain, U.K. and Chennai, India. This growth is testament to Dhiraj’s vision and genuine desire to improve customer business practices through strategic partnerships and exceptional software services.

Avaap has earned several accolades including Infor Alliance Partner of the Year in 2014-2018; Manufacturing and Retail Partner 2018, Infor Cloud Partner 2016-2018; Net-New Sales Partner 2016-2017, Infor Services Partner of the Year in 2013 and Infor 2012 Partner of the Year for Innovation. Avaap has also been recognized for its fast growth, including the Best in Biz award in the medium size business category; NJBIZ’s Fastest Growing Companies in New Jersey and a six-year honoree on the INC. 500 list of fastest growing private companies in the U.S.

Prior to Avaap, Dhiraj held several positions at Lawson Software. He was instrumental in developing Lawson’s offshore strategy by helping establish a global center of excellence in Chennai. He has spoken at numerous industry conferences including Inforum, Infor Partner Summit, INC. 500 conference, and the Kaplan Institute.  Dhiraj graduated with honors from New Jersey Institute of Technology with a B.S. in Computer Science and a minor in professional communications. He is an active member of the Young Presidents’ Organization, a global networking organization of successful entrepreneurs.

Dhiraj has the unique talent for leveraging the latest technologies and conceptualizing them into turnkey solutions that drive better efficiency and efficacy for Avaap’s growing customer base. His deep industry knowledge has helped Avaap build a strong presence in the healthcare, manufacturing, retail, and public sector verticals, among others.

 

Leadership

Adam Goldstein General Manager, Infor ERP

Adam Goldstein is general manager of Infor ERP at Avaap, responsible for product architecture, development, support and all Infor software delivery. With 15 years of professional ERP experience specific to Infor Lawson, Adam brings expert-level knowledge of methodologies, processes, and tools to Infor Lawson ERP implementations. Specialized as an Infor Lawson Solutions Architect, Adam possesses [...]

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Adam Goldstein

General Manager, Infor ERP

Adam Goldstein is general manager of Infor ERP at Avaap, responsible for product architecture, development, support and all Infor software delivery. With 15 years of professional ERP experience specific to Infor Lawson, Adam brings expert-level knowledge of methodologies, processes, and tools to Infor Lawson ERP implementations.

Specialized as an Infor Lawson Solutions Architect, Adam possesses significant experience working on ERP implementations with roles ranging from technical lead to the detailed design and development of dashboards, reports, process automation, interfaces, conversions and extensions. He has deep understanding of Infor technologies and data structures and has worked on many projects that range variably in size and complexity.

Since joining Avaap in 2008, he has been highly leveraged as the architect for Avaap’s portfolio of turnkey solutions and dashboards, built with one key objective to seamlessly integrate with Infor Lawson customer environment. Under Adam’s direction, Avaap’s product portfolio features 12 solutions designed specifically to extend value and capabilities of Infor software.

Adam has an impeccable consulting track record due to his strong technical expertise and hands on approach. Most recently, he has defined a methodology to reduce the complexity of migrating to the cloud and adapted Avaap service delivery and consulting to support customer modernization efforts.

Prior to joining Avaap, Adam served as a senior consultant at Bearing Point, a multinational management and technology consulting firm, and as a Technology Consultant at Lawson Software. Adam has received numerous awards for his work and spoken at industry conferences such as CUE and INFORUM.

 

Leadership

Craig Joseph, MD Chief Medical Officer

Craig Joseph, MD, is Avaap’s Chief Medical Officer. He is a pediatrician and physician informaticist who is well-grounded in both clinical practice and the use of the electronic health records (EHR) to improve patient care as well as physician efficiency and happiness. Craig received his undergraduate degree in computer science from the University of Miami. [...]

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Craig Joseph, MD

Chief Medical Officer

Craig Joseph, MD, is Avaap’s Chief Medical Officer. He is a pediatrician and physician informaticist who is well-grounded in both clinical practice and the use of the electronic health records (EHR) to improve patient care as well as physician efficiency and happiness.

Craig received his undergraduate degree in computer science from the University of Miami. He earned his medical degree from Wayne State University in Detroit, and completed his pediatric residency at the Children’s Hospital of Michigan. Craig practiced primary care pediatrics in suburban Detroit for eight years, and then moved to Madison, Wisconsin to work for Epic. At Epic, Craig helped establish the EHR vendor’s clinical content and configuration recommendations (now known as the Epic Foundation System). Craig worked with clinical and operational executives at Epic’s customers around the United States to ensure optimal use of the software.

After leaving Epic, Craig was tapped as the Chief Medical Information Officer at Agnesian Healthcare, a three-hospital system and enterprise customer of Cerner. After implementing computerized physician order entry (CPOE) and executing on clinical documentation improvement and Meaningful Use initiatives, Craig moved to Texas Children’s Hospital (TCH), the largest pediatric hospital system in the United States. At TCH, he was the interim Chief Medical Information Officer, leading the transition to ICD-10, completing two major Epic upgrades, and moving the organization closer to HIMSS Stage 7. Additionally, Craig worked closely with revenue cycle leadership to improve charge capture and accurate physician documentation of patient acuity.

At Avaap, Craig is involved with all aspects of the company’s healthcare consulting practice. He works directly with clients and with Avaap’s technical and clinical advisors to maximize the use of technology in all medical practice milieus.

Craig is an active diplomate of the American Board of Pediatrics and the American Board of Preventive Medicine (with specialization in clinical informatics).

 

 

Leadership

Dave Schoettmer General Manager, Advisory Services

Dave Schoettmer is the general manager of Advisory Services at Avaap, which includes responsibility for all Prosci©, Oracle, SAP, Tableau, Cloudera, Alteryx, and Snowflake engagements. He has dedicated his career to helping customers optimize performance and create value through enterprise technology. Prior to joining Avaap, Dave was the founder of Navigator Management Partners (now Avaap) [...]

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Dave Schoettmer

General Manager, Advisory Services

Dave Schoettmer is the general manager of Advisory Services at Avaap, which includes responsibility for all Prosci©, Oracle, SAP, Tableau, Cloudera, Alteryx, and Snowflake engagements. He has dedicated his career to helping customers optimize performance and create value through enterprise technology.

Prior to joining Avaap, Dave was the founder of Navigator Management Partners (now Avaap) and held a variety of positions in engineering, operations management, and consulting with United Technologies’ Pratt & Whitney, ABB, and Andersen Consulting (now Accenture). While at Accenture, Dave was a recognized thought leader in packaged software implementation and process reengineering.

Dave is an active corporate citizen. He is the board chair for the American Heart Association in Central Ohio.  He has previously held leadership positions with Mental Health America and Goodwill, and has made significant contributions to the James Cancer Hospital and Solove Research Institute, the Groundwork Group, The Ronald McDonald House at Nationwide Children’s Hospital, The Ohio State University, and the OSU Wexner Medical Center.

He holds a Bachelor of Science in Mechanical Engineering from the University of Dayton and a Master of Business Administration from The Ohio State University Fisher College of Business.

 

Leadership

Larry Stabler Chief Financial Officer

Larry Stabler is Chief Financial Officer (CFO) at Avaap. As CFO, Larry is responsible for all aspects of Avaap’s finance and accounting functions including treasury, risk management, financial planning, analysis and reporting, payroll, accounts payable, and taxes. Larry has more than 25 years of experience in finance roles with multi-practice, project-based professional services firms. Prior [...]

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Larry Stabler

Chief Financial Officer

Larry Stabler is Chief Financial Officer (CFO) at Avaap. As CFO, Larry is responsible for all aspects of Avaap’s finance and accounting functions including treasury, risk management, financial planning, analysis and reporting, payroll, accounts payable, and taxes. Larry has more than 25 years of experience in finance roles with multi-practice, project-based professional services firms.

Prior to joining Avaap, Larry was CFO at Optum Advisory Services, a division of UnitedHealth Group that provides consulting and information technology services to healthcare providers. Larry’s previous roles include CFO for Evidera, a healthcare economics consulting firm, the vice president of financial planning at OAO Technology Solutions, a former private equity-owned provider of information technology services, and the vice president of finance at Fluor Daniel GTI, a former publicly traded environmental services firm.

Larry has extensive experience working closely with executive leadership teams in a collaborative manner to develop actionable recommendations for streamlining processes and driving continued revenue growth. Larry holds a master’s degree in finance from the Carroll School of Management at Boston College, earned his undergraduate degree from Middlebury College, and is a Certified Management Accountant (CMA).

 

Leadership

Melissa Prusher Vice President, Global Marketing

Melissa Prusher is Vice President of Global Marketing where she is responsible for leading and managing all aspects of Avaap’s marketing, communications and brand management activities. Melissa brings more than 25 years of experience planning, developing and executing marketing campaigns to support overall business strategies and meet sales objectives. Under her leadership, Avaap has grown [...]

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Melissa Prusher

Vice President, Global Marketing

Melissa Prusher is Vice President of Global Marketing where she is responsible for leading and managing all aspects of Avaap’s marketing, communications and brand management activities.

Melissa brings more than 25 years of experience planning, developing and executing marketing campaigns to support overall business strategies and meet sales objectives. Under her leadership, Avaap has grown to be the largest Infor Alliance Partner and the only Infor healthcare systems integrator with a dedicated EHR team focused on Epic.

Prior to joining Avaap, Melissa spent thirteen years in private practice as a content development and marketing strategy specialist for enterprise software vendors with an emphasis on best-of-breed HCM solutions, as well as supporting organizations in the healthcare, food and beverage, pharmaceutical and  beauty and fashion industries. Her work has been featured in the Human Resource Management Journal, Workforce Magazine, Wall Street Journal and other business publications. She is the recipient of numerous awards including best business blog by American Business Awards, the prestigious Davey International Award for best feature writing, and a Platinum MarCom award.

Melissa began her career with Clairol leading product publicity, strategic relationships and corporate communications. In this role she was responsible for creating the first online brand experience for a beauty company and served on the founding committee of New York’s fashion week, 7th on Sixth.

Melissa received a Bachelor’s of Arts degree in Communication from the University of Hartford. She remains active in professional marketing organizations and the New Jersey technology community.

 

Leadership

Michele Behme, RN Vice President, Avaap EHR Clinical

Michele Behme is Avaap’s vice president of Clinical EHR and a registered nurse with more than 30 years of clinical healthcare IT experience. In addition to significant hospital operational and leadership experience, Michele has led work with several major healthcare IT consulting firms supporting senior leadership, sales support, solution creation and served in client advisory [...]

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Michele Behme, RN

Vice President, Avaap EHR Clinical

Michele Behme is Avaap’s vice president of Clinical EHR and a registered nurse with more than 30 years of clinical healthcare IT experience. In addition to significant hospital operational and leadership experience, Michele has led work with several major healthcare IT consulting firms supporting senior leadership, sales support, solution creation and served in client advisory and delivery roles. She brings a strong background in EHR implementation work, participating in single and multi-facility EHR implementation projects across the country in addition to Ambulatory and Hospital Affiliate program development. Michele understands the importance and challenges of pre-implementation planning, system selection, design workflow, clinical integration, application build, testing, training, go-live support, optimization analysis, CPOE, physician documentation, and clinical transformation.  Her experience leads to a better understanding of the impact technology has upon the financial, operational, functional and workflow needs of physicians, clinicians, end users, patients and healthcare systems as well as how data can drive change and improve outcomes.

As a member of senior leadership teams with several healthcare IT consulting companies, Michele had responsibility for the management, quality and growth of the clinical delivery team, building professional services and as an active participant in company operations, business development, project delivery, and client relationships. Michele and her team focus on the comprehensive services, methodology and tools designed to support clients on any phase of an EHR project lifecycle.

Michele holds a BSN from the University of Evansville, professional memberships in HIMSS, ANIA, ISNA, AONE in addition to  ANCC certifications in Nursing Informatics and Psychiatric Mental Health Nursing. She is certified in Epic Inpatient ClinDoc, Orders, Order Transmittal and Decision Support (2015) and also holds athenahealth GLS and CPL certifications. Additionally Michele serves as an Executive Advisor for a telehealth company, MilkOnTap.

 

Leadership

Robin Irvine Managing Director, Avaap Europe

Robin Irvine is Managing Director, Avaap Europe, where he is responsible for the sales strategy and delivery execution. A 25-year industry veteran and chairman of the M3 User Association for UK, Ireland, and Benelux, Robin brings deep IT and Infor M3 experience, with emphasis on the food and beverage and consumer goods manufacturing industry. He [...]

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Robin Irvine

Managing Director, Avaap Europe

Robin Irvine is Managing Director, Avaap Europe, where he is responsible for the sales strategy and delivery execution. A 25-year industry veteran and chairman of the M3 User Association for UK, Ireland, and Benelux, Robin brings deep IT and Infor M3 experience, with emphasis on the food and beverage and consumer goods manufacturing industry. He also brings experience in the oil, recycling, bio diesel, and pet food industries.

Prior to joining Avaap, Robin served as the global CIO for ABP Food Group, a multi-agriculture group based in 14 countries. Over the course of his career, he has delivered more than 30 Movex/M3 projects and served on the Infor Customer Advisory Board.

Robin was educated in Perth, Scotland up to college level, where he received his IT technical HNC certification and went into the industry to receive hands-on manufacturing and production experience.

 

Leadership

Steve Eckert General Manager, HIT

Steve Eckert, CFCHE, FACHE, is general manager of Avaap Healthcare IT, where he is responsible for all Avaap HIT operations. Steve brings more than 25 years of senior- and executive-level leadership experience in healthcare, including strategic planning, organizational operations and transformation, system selection, total cost of ownership analysis, and enterprise-wide comprehensive system implementations. He has [...]

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Steve Eckert

General Manager, HIT

Steve Eckert, CFCHE, FACHE, is general manager of Avaap Healthcare IT, where he is responsible for all Avaap HIT operations. Steve brings more than 25 years of senior- and executive-level leadership experience in healthcare, including strategic planning, organizational operations and transformation, system selection, total cost of ownership analysis, and enterprise-wide comprehensive system implementations. He has led successful growth and operations at multiple industry-leading healthcare organizations, building effective organizations, business units and methodologies while managing complex, long-term client engagements across the U.S.

Steve is passionate about driving positive organizational culture through integrity, trust, friendships, and “all hands on deck” work ethic. Prior to Avaap, Steve held executive roles at several leading healthcare consulting and services firms. In this capacity, he managed cross-functional leadership teams and worked with provider hospital and healthcare delivery systems across the U.S. providing multi-tiered, complex HIT strategy, advisory, and implementation services.

Dedicated to improving healthcare, Steve currently serves as Director on the Foundation Board of the College of Healthcare Information Management Executives (CHIME), is a Fellow with the American College of Healthcare Executives (FACHE), and is a long-time member of Hospital Information and Management Systems Society (HIMSS).

What is Avaap?

The name Avaap is inspired by the five elements, written in the language of Sanskrit.

agni (fire)
vayu (wind/speed)
akash (sky)
ap (water)
prithvi (earth)
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History

Learn more about us through our timeline.

Avaap started in a small New Jersey office. Today, we are a cross-platform, industry-focused advisory services and IT management consulting firm. See how we've grown!

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Awards and Accolades

Infor Alliance Partner of the Year 2014-2018

2014-2019 Best Places to Work in IT

KLAS Category Leader Rev Cycle Optimization 2017

Deloitte's Technology Fast 500

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Our Commitment to Our Customers

Trusting a certified partner to help guide you through software implementation is critical

Our attention. Avaap customers experience high-touch personalized attention, subject matter expertise, and executive engagement.

Our people. Avaap consultants are some of the industry’s leading talent, averaging 15+ years of experience in healthcare, manufacturing, education, government, and other industries.

Our services. From system selection to implementation and system maintenance, Avaap is a trusted advisor and IT services provider for 350+ organizations.

Our partnerships. Avaap maintains strategic partnerships with market-leading cloud applications, specializing in Infor, Workday, Prosci®, and others. Our experienced team can help improve your system selection, implementation, deployment, and maintenance experience and effectively manage the people side of technology change.

Clients

Avaap brings an industry-focused partnership approach to
client engagements, helping our customers reach business and technology goals to optimize software investments. Here’s a sampling:

// Healthcare
// Government
// Retail
// Manufacturing & Distribution
// Process
learn more about our client relationships
 
  Download our Featured Case Study, Riverside Health System

Our Services

With deep expertise in healthcare, manufacturing, education, government and other industries, Avaap offers exceptional consultants, personalized attention, and results that advance our customers’ business goals.

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CloudSuite Financials

Avaap has a track record of success in Lawson implementations. Now, Avaap is bringing the most compelling and engaging next generation financial business applications to customers. Infor CloudSuite Financials delivers on the vision for industry-specific cloud applications that combine responsive design with machine-learning and big data analytics. Experience a seamless migration and technology deployment experience.

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EHR (Electronic Health Records)

Avaap EHR Services provides specialized knowledge and primary capabilities in all aspects of health care provider solutions. We have deep experience in the provider space and technology, processes and operational competencies designed to help make EHR more usable; prepare healthcare organizations for change, improve productivity and reduce administrative costs while enabling better physician-patient engagement.

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Infor M3

Avaap is a certified M3 services partner and solutions provider.  Our competitive rate structure combined with the industry’s top M3 consulting professionals assures our customer’s cost effective and successful project outcomes. Avaap is the only M3 partner to provide end-to-end services which include hardware and software services.

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Human Capital Management

Transform your human resources function into a strategic force. Avaap has significant GHR/ Talent Acquisition implementation experience to help you align HR processes with business goals, centralize employee information, track all personnel work activity, streamline processes and tasks, and empower employees with HR self-service capabilities.

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July 08, 2019

Avaap Acquires Navigator Management Partners Creating A Cross-Platform, Industry-Specialized Global IT Advisory And Management Consulting Powerhouse

EDISON, NJ, (July 8, 2019) – Avaap, an industry-focused advisory services and IT management consulting firm, today announced its acquisition of Navigator Management Partners, a cross-platform management and technology consulting…

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June 17, 2019

Avaap Named Among IDG Computerworld’s Best Places to Work for Sixth Consecutive Year

EDISON, NJ, (June 17, 2019) – Avaap, an industry-focused advisory services and IT management consulting firm, today announced its recognition on the 2019 Computerworld Best Place to Work Award list.…

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May 13, 2019

Avaap Announces Successful Go-Live of Cerner CommunityWorks at Columbus Regional Healthcare System

EDISON, N.J. (May 13, 2019) – Avaap, one of the fastest growing management consulting and IT services firms focused on EHR and ERP, announced that on May 6, 2019 Columbus…

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Infor Rocky Mountain User Group (IRMUG) Fall 2019 Meeting

Date November 21, 2019

Time 8:00 am

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Midwest Lawson User Group (MWLUG) Fall 2019 Meeting

Date November 21, 2019

Time 8:30 am

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Metro Region Lawson User Group (MRLUG) Fall 2019 Meeting

Date December 05, 2019

Time 8:00 am

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November 13, 2019

Six ways your organization is designed to hinder change and how you can overcome it before your digital transformation

Almost every organization says that it is trying to change to meet the increasing demands of customers. This means adopting new technology, or even embarking upon a wholesale digital transformation.…

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November 07, 2019

Agile Development of Clinical Decision Support Tools Using Stories

I recently read a fascinating article in JAMIA about using Agile development techniques and stories to prioritize, create, and test clinical decision support (CDS) tools in healthcare information technology (IT).…

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November 04, 2019

Key Takeaway from the 2019 Cerner Health Conference

The global Electronic Health Record (EHR) market is currently valued at $31.5 Billion and growing at 6% per year.  According to KLAS research, Epic and Cerner dominate the market with…

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Avaap Careers

A Great Place to Work in IT

Avaap offers a culture of reward and respect against the backdrop of quality software services and technology innovation. See why the most talented consultants build their careers with Avaap!

Our Headquarters

Avaap USA, LLC
510 Thornall Street, Suite 250, Edison, NJ 08837

Phone: 732.710.3425
Fax: 732.243.9550
Email: info@avaap.com

Avaap Columbus
1400 Goodale Blvd, Suite 100, Columbus, OH 43212

Avaap Chicago 
625 W Adams St., Chicago, IL 60661

Global Center of Excellence Chennai
Chennai ONE, IT SEZ, Upper Stilt, Pallavarm-Thoraipakkam, 200 ft Road, Thoraipakkam, Chennai 600096. India

Global Center of Excellence Pune
Work Lab 2.0 5512, Ganeshkhind, Aundh, Pune 411007. India

Avaap UK
Unit 6 Heritage Way, Cannock, Staffordshire, WS11 7LT, UK

Avaap Spain
Antonio Machado 78, Australia Building 1-A3, Viladecans, Barcelona 08840 Spain

Avaap Amsterdam
Keizersgracht 62-64 Amsterdam, Netherlands 1015CS

Technical assistance for Avaap Managed Services and Product customers: support@avaap.com

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