A look under the hood of modern ERP

Brett Weiss
By: Brett Weiss
Date: March 07, 2019

While nearly 96 percent of all hospitals have adopted an EHR platform, different payment models to include the shift to value-based care calls for healthcare organizations to also modernize enterprise systems. Healthcare organizations running legacy ERP systems lack the ability to integrate business processes and health records, leading to siloed information and inaccuracies in payments and patient care. To succeed in the value-based care environment, it is crucial for providers to have IT solutions that facilitate the seamless exchange of information and provide clinicians and business professionals with a holistic view of patients from admission to discharge.

Cue Infor CloudSuite Healthcare: a unified, scalable solution that includes finance, supply chain, human capital, and business analytics with ability to integrate the existing EHR via the Infor Clinical Bridge. Infor’s interoperability includes pre-built adaptors that connect business applications and critical clinical systems, streamlining key activities in areas such as the OR, making the information available to users for informed decision-making. Eliminating data silos and making it easier to share information helps healthcare providers be more efficient, prevent errors, and increase patient satisfaction.

Let’s look under the hood at the modern functionality Infor CloudSuite Healthcare offers:


Infor reinvented the general ledger, renaming it the global ledger (GL), bringing a fundamentally disruptive innovation for healthcare financials and analytics. Infor CloudSuite Healthcare allows the ability to use the GL as a single-source data warehouse with deeper, more detailed data than ever before. Instead of bending over backwards to get the data needed to perform analytics, users can get the information themselves almost immediately after it was recorded.


Infor HCM helps HR professionals spend less time on administrative or infrastructure-related activities, enabling more effective and efficient human capital management and human resource functions. Customized workflows and content allow human resource professionals to streamline HR processes such as organizational charts, onboarding, and more on a single system for easier scheduling, leave management, and employee and manager self-service.

Supply Chain

Infor’s integrated Supply Chain suite provides healthcare organizations end-to-end visibility to support accuracy and speed of ordering. The ability to closely track supplies and streamline order processes reduces costs while eliminating error-prone, time-consuming manual tasks and allows staff to focus on more productive activities.

Out-of-the-box functionality eases contract management, inventory control, and workflow automation, and increases flexibility through mobile supply chain management and social collaboration, allowing healthcare organizations to be more productive and efficient from just about anywhere. This flexibility gives hospitals and healthcare organizations room for future growth.

Streamlined Analytics

The Infor healthcare analytics solution enables healthcare organizations to see, in real-time, activities that are critical to their operations. For example, the HCM analytics solution delivers embedded predictive models, tailored to each customer, to optimize labor spend, understand demand forecasting, and get ahead of fraud analysis. Modern, cloud-based BI allows users to identify operational performance hot spots and weak links and respond faster and with more certainty.

Improved Patient Care

The pressure on hospitals to better understand the true cost of delivering care coupled with legacy systems that cannot keep up with modern demands has triggered a resurgence of interest in ERP. Improved functionality in back office functions allow hospitals to focus on the most important priority: the patient. Additionally, it supports hospitals that are in the process of merger, acquisition, or affiliation. As providers seek to improve supply chain efficiency and staff productivity, ERP is gaining as much attention as the EHR.

Modernizing ERP on your IT agenda? Weighing deployment decisions such as cloud, multi-tenant or on-premise? Contact Avaap about to learn about our IT services and Infor implementation success.

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