January 03, 2019 | By Craig Joseph, MD

Healthcare IT New Year’s Resolutions

With New Year’s Day in our very recent past, I thought it appropriate to propose some resolutions for those of us in the healthcare IT trenches. These are in no…

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December 20, 2018 | By Craig Joseph, MD

Culture and Breakfast and Progress Notes, Oh My!

Medicine has been plagued by a culture of paternalism since . . . while, since forever. It’s still around, of course, but we’ve come a long way in the last…

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December 06, 2018 | By Craig Joseph, MD

To Click or Not to Click

I have to admit that doctors often confuse me. Now I know, if you’re a regular reader of mine, you might think that’s odd because . . . I am…

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November 06, 2018 | By Craig Joseph, MD

Back to EHR Basics (Part 2)

Let me recap my previous blog post: I made the argument that the customer (aka EHR user) doesn’t always know what she wants, and it’s up to the IT analyst…

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November 01, 2018 | By Craig Joseph, MD

Back to EHR Basics (Part 1)

You may have been taught that the customer is always right, but it’s been well-established that the customer is most certainly not always right (see my posts here and here).…

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October 16, 2018 | By Craig Joseph, MD

Leading the Curated Healthcare IT Life

I’ve been thinking and reading a lot about curation recently. By curation I mean allowing experts to make decisions for those of us who are not experts. My first experience…

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October 10, 2018 | By Craig Joseph, MD

The Arch Collaborative and Physician Builders

The KLAS Arch Collaborative recently generated survey data that showed a correlation between physicians who have extra training in their electronic health record (EHR) and user satisfaction. Sound like old…

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August 30, 2018 | By Craig Joseph, MD

How to be Innovative – On the Cheap!

Innovation is all the rage. Everybody’s doing it. You better do it too . . . if you want to be cool! Don’t get me wrong. I’m a huge fan…

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July 30, 2018 | By Craig Joseph, MD

Over-engineering EHR Workflows

Recently, I was presented with an interesting dilemma. The IT team had identified a potential problem whereby confusing and potentially contradictory physician orders could lead to what we in the…

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June 08, 2018 | By Craig Joseph, MD

Quick Wins: Physician Personalization

Physician-led personalization sessions result in quick wins and long-term improvements. Avaap’s approach to clinical workflow optimization combined with physician personalization is designed to improve staff effectiveness and work experience. There…

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