COVID 19 Insights

Guidance for navigating business and employee experience as we transition to what's next

COVID-19 and the World of Work: Agility, Recovery, and Change Management

covid and the work world

Many of us have been touched in some way or another by the pandemic impacts. Not only have consumers shifted how they buy and behave, so have businesses and manufacturers. Brick and mortar retail experienced a significant decrease in operations. Ecommerce has exploded. How many Amazon, FedEx, UPS, etc. delivery trucks do we see in our neighborhoods every day? Analysts predict it’s not over for retail, but physical retail will need to evolve post-coronavirus.

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Six Ways Hospitals Can Improve Cash Flow Now

six ways to improve cash flow

As a result of the COVID-19 public health emergency, many healthcare institutions are struggling with cash flow. Elective procedures have been postponed and non-critical patients are electing to stay home rather than seek treatment. Hospitals facing a cash crunch can maximize cash flow through their EHR and other operational initiatives.

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So, You Implemented Telemedicine. Now What?


With the U.S. Centers for Disease Control (CDC), American Medical Association (AMA), and other medical specialties recommending a halt on non-essential medical encounters, the adoption of telemedicine has shifted into over-drive.

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Remote work: What it means for the future of higher ed

With the development of COVID-19, higher education institutions have had to be nimble and develop contingency plans to continue semesters online.

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Adapting to Remote Learning – Our Workday Team Weighs InAdapting to Remote Learning

With colleges and universities forced to adapt remote learning as part of Coronavirus response, the long-range impact will be that most institutions are going to adapt to a new way of teaching and learning.

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When Every Day Matters: Moving the curve with data COVID-19 dashboards move the curve

Recognizing that every day matters in flattening the curve, the Ohio Department of Health is increasing transparency to citizens, and using data to show if social distancing, raised awareness for proper hand-washing, travel restrictions, and other measures are buying more time for the state health systems as they prepare for potential waves and surges of the disease.

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Consultants Can Alleviate Stress on the Healthcare System consultants can alleviate stress on the healthcare system

As the coronavirus contagion continues to soar, physicians, nurses, and environmental service teams are fighting the war on the frontlines, struggling to both fulfill their duties and care for their families. In the back office, hospital IT teams are engaged in a similar battle. Healthcare workers and resources across the board are being reallocated, becoming increasingly expensive, are difficult to acquire, and in some cases, absent due to their own illness or home responsibilities.

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Mastering Remote Work Part II: Virtual Teamsremote virtual teams

COVID-19 has many people managing a remote team for the first time or with their team headed into the unprecedented territory of working remotely. How do you support a smooth transition? Keep the team motivated and productive? Connected to the business?

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Healthcare IT in the Time of the COVID-19 Pandemichit in covid19 pandemic


We’re creating and loading the proper diagnosis codes so we can accurately report and create clinical decision support (CDS) tools. We’re building the new lab tests so once they’re available, our physicians will be able to order them in the electronic health record (EHR). We’re updating order sets and inserting the new tests as appropriate. We’re modifying the patient portal to ensure patients who are at high risk of disease aren’t exposed to other patients or clinicians who aren’t properly protected.

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Implications of the Novel Coronavirus for Healthcare IT the implecations of COVID-19 in Healthcare IT

In late 2019, a never-before-seen (aka novel) virus was identified in Wuhan, China as causing respiratory infections. It was identified as a coronavirus, a common virus that causes mostly upper respiratory infections (URIs). Most of us have suffered through a coronavirus infection as they cause between 15-30% of all common colds. This new version, though, is a variant that seems to be easily transmitted between people and can cause serious problems, especially for the elderly and those of us with chronic medical conditions. Different groups around the world have assigned this virus different names, such as COVID-19, SARS-CoV-2, or 2019-nCoV.

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