Do you Need to Buy a Certificate for Smart Office?

Massimo Emilione
By: Massimo Emilione
Date: October 01, 2013

The simple answer is no, but the best answer is yes.

There are two certificates required for Smart Office. The first is the signing point certificate that is used to sign the location of the install path. Since Smart Office no longer requires IT to install the client, users can install Smart Office on their own. Doing this requires that the path of the install be signed since Smart Office is utilizing .NET 4.0 (LSO 9.1.3 – LSO10.0.5) & .NET 4.5 (ISO10.1.0 – ISO10.1.1).

For the installation point certificate, using a self-signed certificate will work and requires no additional work by the user. Creating a self-signed certificate can be done during the install of ISO into the LCM Server.

The second certificate that is needed is the certificate imported into LCM. This certificate handles the communication between the user’s client and the ISO server.

The three choices you have for this certificate are the following:

Option 1: Use the standard certificate, which requires the user to install the certificate locally on their machine before the ISO Client can be installed.

Option 2: Use an in-house Certificate Authority to sign the certificate that was generated by LCM, using the company’s top root certificate, and import it back into LCM. This allows the user to install ISO with no issues as long as they have the top root certificate installed on their machine already.

Option 3: Purchase a 3rd Party Certificate that would sign the certificate that was generated by LCM. This allows the user to use a trusted certificate, with no other needs, and be able to install ISO.

As you can see Option 2 and 3 are your best choices as it becomes very difficult to expect all users to be able to install a certificate locally on their machine if you choose Option 1

For more information on certificates, click here.

Massimo Emilione, Senior Technology Consultant

Our Headquarters

Avaap USA, LLC
510 Thornall Street, Suite 250, Edison, NJ 08837

Phone: 732.710.3425
Fax: 732.243.9550
Email: info@avaap.com

Avaap Midwest 
6 West Fifth Street, 8th Floor, St Paul, MN 55102

Avaap EHR 
70 Madison Street, Suite 2610, Chicago, IL 60602

Global Center of Excellence 
Chennai ONE, IT SEZ, Upper Stilt, Pallavarm-Thoraipakkam, 200 ft Road, Thoraipakkam, Chennai 600096. INDIA

Avaap Europe
Stanmore House 64-68 Blackburn Street Radcliffe, Manchester M26 2JS. England

Avaap Spain
Travessera de Gracia, 73-79 Barcelona, Spain 08006

Technical assistance for Avaap Managed Services and Product customers: support@avaap.com