The analyst community headed to New York to learn about Infor’s strategy, investment in the cloud, and how it is delivering on the promise to create user experiences people love. The bottom line: it’s not business as usual and Infor is not your average enterprise software vendor.
What is the analyst community saying?
Infor hits on all cylinders with specialized micro-vertical suites – Fit and functionality is king when it comes to software selection, so choosing the right ERP for industry is important. Mint Jutras notes “Infor is on the right track in terms of providing solutions that go the last mile.”
Infor’s broad portfolio of business applications offers generic ERP functionality as well as solution sets that cater to vertical-specific needs. For example, healthcare organizations using Infor Lawson have the same need for a single system of record, but hospital providers may want to measure labor needs in different units to improve clinical quality whereas healthcare payors might want to measure claim adjudication cycle time to improve claims management processes. Infor M3 is used for manufacturing, where dairies might want to measure the fat content in milk and breweries want to measure fermentation processes. Infor offers industry-specific functionality to accommodate those nuances and meet the unique needs of the business.
Some market segments are slower to adopt non-traditional deployment options – While a key theme of the meeting was cloud and that “no two clouds should be alike,” referring to the ability to address industry-specific challenges with cloud deployments, sectors such as manufacturing have been slow to embrace the cloud.
According to Aberdeen Group, more than 70 percent of manufacturers still have on-premise licensing, with the majority citing concerns about security and data leaving the plant floor. Infor addressed this, sharing its application and infrastructure requirements, multiple layers of security testing, and third party compliance and certification.
HCM is increasingly important – Organizations need the systems, applications and internal processes to effectively develop, attract and retain the right talent and build a workforce that can deliver on the business strategy. Bringing together HCM data with the rest of the organization’s data to draw real insights can deliver competitive advantage and connect the business plan with the talent and workforce plans.
Brandon Hall’s Mollie Lobardi says, “Infor’s ability to integrate assessment data, workforce management data, ERP and financial data is core to their value proposition of putting mission critical processes in the cloud to help organizations drive better execution and results.”
The user experience matters – There was significant buzz about user experience and Infor’s ability to deliver a next generation technology experience. New sleek user interfaces are easy to use, modern and functional, promoting greater efficiency and fewer customer support calls.
Hook and Loop, Infor’s internal creative agency, is committed to designing software that looks good and performs well. But it’s not just software aesthetics that captured analyst’s attention that day – the stunning interior of Infor’s headquarters was a perfect backdrop to showcase beautiful design, diversity of talent and what’s next on the roadmap for Infor.
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