The Arch Collaborative and Physician Builders

Craig Joseph, MD
By: Craig Joseph, MD
Date: October 10, 2018

The KLAS Arch Collaborative recently generated survey data that showed a correlation between physicians who have extra training in their electronic health record (EHR) and user satisfaction. Sound like old news?

Sure, it seems obvious that if a physician knows how to utilize many of the bells and whistles in her EHR, she’ll be a happier user and a more efficient practitioner. But the Arch Collaborative data to which I refer regard physician builders and their impact on their less-tech-savvy colleagues.

To understand what a physician builder does, it helps to appreciate how most EHRs are kept working. Hospitals and health systems have Information Technology (IT) departments staffed with analysts who know how to build and maintain the system.

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Craig Joseph, MD, is the Chief Medical Officer at Avaap where he works with healthcare leaders to implement and optimize EHRs in order to increase physician satisfaction, improve efficiency, and ensure full value of the technology.

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