Not everyone has the same philosophy when it comes to software upgrades. Some organizations prefer to optimize industry downtime while others prioritize staying ahead of the technology curve, taking advantage of new features as soon as they’re available.
Where do you see yourself in this take of the upgrade archetype?
The Early Bird – You’re a regular subscriber to industry blogs, webinars and other content and have been attending Inforum since it was called CUE. Early awareness and interest in new products is a key driver in keeping software current and regular upgrades are part of your business philosophy. Taking advantage of new features as soon as they’re available supports innovation and helps IT show its value to the business through meaningful improvements.
Added benefit of being among the first? The ability to try software early and share input to make it better.
The Procrastinator – Whether you enjoy the challenge of racing against the clock, can’t fight your innate ability to put things off or have other priorities on the to-do list, you take your time embarking on a software upgrade. But there are pitfalls: As other companies get their project scheduled, your vendor may not have capacity to handle your project or preferred consultants may be busy on other assignments. Not allowing enough time may force you to rush system testing or take shortcuts that can impact success at go-live.
Know that a mad-dash approach is your likely scenario? Consider automated system testing for reduced cycle time and more efficient testing process.
The Approval Seeker – Yours is a collaborative decision-making culture that tends to go slow. Upgrades have a reputation for disruption, so it’s critical to get executive buy in and prepare people for what will change, how it will impact them and how the upgrade is beneficial. Let your vendor know who is involved in the decision-making process and the information they need to minimize delays and proceed on schedule.
Focused on executive buy-in to ensure technology investments align with business goals? Don’t forget to include the business users who rely on the system.
The Analyzer – You use the time for major software upgrades to take stock of existing investments and ensure they continue meeting current and future requirements. Developing a comprehensive set of requirements, including how the technology is being used and where there are opportunities for improvements, can ensure new technology can keep up with changing business demands.
Conducting a business processes analysis to uncover improvement opportunities? Start with your end goal in mind.
Legacy products can’t be supported forever, and upgrades are a necessary part of the technology lifecycle. Taking advantage of new technologies can help your organization stay competitive, save money and give users a better experience, no matter which archetype you fall into.
Want to know how your organization can cut the time and costs it takes to get to Infor10? Contact your regional Avaap representative.